Email Marketing Best Practices Part 1 (Why Do It?)
September 16th, 2009Tags: Email Message Design, HTML emails, objectives
It is important that you put some effort into creating a clear and effective email marketing strategy as it can make the difference between a rapidly growing mailing list (that helps increase your sales and build stronger relationship with your subscribers) or result in the potential of losing your subscribers and getting your messages blocked before they reach your subscribers inbox.
When you send an email from your business to your subscribers you are in fact presenting your business officially to each subscriber. How the subscriber views your email will decide how the subscriber also views your business. An email that contains sloppy formatting, poor or irrelevant content could set a negative perception in the subscribers mind about your business.
Subscribers now expect a well designed email message with informative content that adds value to them. Competition is fierce these days especially with globalization. The subscriber knows they are in control of the relationship. So it is vital to your business to only send well formatted and informative emails.
In this series we will cover the basics of good ethical email marketing.
Step 1: The Reason
Have you ever asked yourself this question?
“What do I want to achieve from emailing my clients and prospects?”
This may sound very Zen but in order to build a solid house one must first have a solid plan.
We asked some of our clients this very question and here are some of their replies:
“I want to be able to alert my customers to new products and services as soon as they come online.”
“I want to provide fantastic educational content to my subscribers so they have a great feeling about my business and end up wanting to buy my products!”
“We see email as providing a quick and efficient way of staying in touch with our seminar attendees after the event. By creating a mailing list of attendees we will not lose touch with them but in fact continue our relationship with them through email. This will enable our company to alert people to new events without having to do too much cold calling!”
“I want to be able to create autoresponders that automatically email them each month so I stay in touch with my subscribers without much effort.”
If you define a reason or two as to why you are emailing your clients and prospects then the rest of the work in creating your email marketing strategy becomes far easier and more enjoyable.
Another point to remember is subscribers are very smart and it won’t take them long to ignore your emails and your business if they learn you have a motive similar to:
“I want to bombard my subscribers with endless emails about how fantastic and vital my business is to their lives. I also want to sell my list to my mates so they can send information about their businesses as well!”
The next step in our series will focus on the frequency of sending emails to your subscribers.

September 19th, 2009 at 3:44 pm
One of the biggest issues I have encountered is educating clients that the email series must be well crafted. Having a good copywriter that understands business and the medium is critical.
The number of EDMs I have read that are 100% sales orientated stuns me. The focus should always be on education, not sales. Convince the reader you know more than them, and then they will warm up to the possibility your product or service is worth looking at further.
Great post, and I look forward to the next one.
September 30th, 2009 at 11:39 am
[...] that you have defined a reason as to why you are emailing people you need to work out a mail-out frequency and stick to [...]
September 30th, 2009 at 11:44 am
[...] that you have defined a reason as to why you are emailing people you need to work out a mail-out frequency and stick to [...]
October 22nd, 2009 at 11:21 am
[...] far you have defined the reasons why you want to contact your subscribers and the frequency with which you will contact them via [...]
November 18th, 2009 at 12:08 pm
[...] that we have covered your Why Do It?, the frequency of emailing your subscribers and tips on the content lets take a look at how to [...]